OTBiolab crashing when creating feedback paths
hmack@harriet-mackie
1 Post
#1 · 9 July 2025, 12:26
Quote from hmack on 9 July 2025, 12:26I am having trouble with OTBiolab (v25.1).I am using a Syncstation with 2 Sessantaquattro+ systems and 2 load cells attached to Aux 1 and Aux 2 of the Syncstation. I am trying to collect data from both legs by getting my participants to track force paths in OTBiolab for the left and right leg simultaneously.The software keeps crashing when I click the 'NEW' button in the trapezoidal feedback window. It is occurring when I try to create two feedback paths as well as one path. I have tried to run my protocol on 2 PCs with different processing capabilities that both follow the PC requirements indicated in the manual. One PC has an i9 processor @ 3.0 GHz and 32GB of RAM and can run any form of software. They do not have dedicated GPUs, but GPUs were not specified in the manual either.Since the trapezoidal feedback paths are essential, we are unable to collect patient data until we can figure out what the problem is. Any help or solutions are greatly appreciated.
I am having trouble with OTBiolab (v25.1).
I am using a Syncstation with 2 Sessantaquattro+ systems and 2 load cells attached to Aux 1 and Aux 2 of the Syncstation. I am trying to collect data from both legs by getting my participants to track force paths in OTBiolab for the left and right leg simultaneously.
The software keeps crashing when I click the 'NEW' button in the trapezoidal feedback window. It is occurring when I try to create two feedback paths as well as one path. I have tried to run my protocol on 2 PCs with different processing capabilities that both follow the PC requirements indicated in the manual. One PC has an i9 processor @ 3.0 GHz and 32GB of RAM and can run any form of software. They do not have dedicated GPUs, but GPUs were not specified in the manual either.
Since the trapezoidal feedback paths are essential, we are unable to collect patient data until we can figure out what the problem is. Any help or solutions are greatly appreciated.
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Last edited on 9 July 2025, 12:28 by hmack
#2 · 10 July 2025, 8:07
Quote from Simone on 10 July 2025, 8:07Hello Harriet,
I think the problem might be due to a software bug in the v25.1
I uploaded here a beta version of v25.2:
Let me know if this fix your issue!
Simone
Hello Harriet,
I think the problem might be due to a software bug in the v25.1
I uploaded here a beta version of v25.2:
Let me know if this fix your issue!
Simone
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