Welcome to OT Bioelettronica!

The following terms and conditions indicate rules and regulations for the use of the OT Bioelettronica website, at the web address: https://otbioelettronica.it.

By accessing this site, you accept the following terms and conditions. We ask you not to continue using OT Bioelettronica if you do not agree with all the terms and conditions on this page.


This site uses cookies to personalize the online experience. By accessing OT Bioelettronica, you accept the use of the required cookies.

A cookie is a text file that is placed on your hard disk by a web server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by the web server in the domain that issued the cookie.

We may use cookies to collect, store and track information for statistical and marketing purposes in order to manage our website. We allow you to accept or decline personalized cookies. There are necessary cookies that are essential for the functioning of the site. These cookies do not require consent as they are active in any case. We ask you to bear in mind that accepting the required cookies also includes accepting third-party cookies, which could come from services provided by third parties if you decide to use these services on our site.


The website www.otbioelettronica.it is owned by the company OT Bioelettronica with registered office in Via San Marino 21, 10134 Turin (TO). Unless otherwise indicated, OT Bioelettronica and/or its affiliates own the intellectual property rights in all material on the site. All intellectual property rights are reserved. It can be accessed through OT Bioelettronica website for personal use subject to the restrictions indicated in the following terms and conditions.

It is not allowed:

  • Copy or republish OT Bioelettronica material.
  • Sell or sub-license OT Bioelettronica material.
  • Reproduce, duplicate or copy the material of OT Bioelettronica
  • Redistribute OT Bioelettronica content.

Responsibility for content

This site offers to users the opportunity to post and exchange opinions and information in certain areas of the site. OT Bioelettronica does not filter, edit, publish or review comments before adding them to the site. Comments do not reflect the views and opinion of OT Bioelettronica, its members and/or its affiliates. Comments reflect the view and opinion of the person posting that view or opinion.

To the extent permitted by law, OT Bioelettronica shall not be held liable for any comments and may not receive claims for damages or expenses caused by the use, publication and/or presence of the comments on the site.

OT Bioelettronica reserves the right to monitor all comments and remove those it considers inappropriate, offensive or in violation of these terms and conditions.

You warrant that:

  • Are authorized to post comments on the site and has all necessary permissions for such action.
  • The Comments do not infringe any intellectual property rights, including without limitation copyrights, patents, or trademarks of any third party.
  • The Comments do not contain any material that is defamatory, libelous, abusive, indecent, or otherwise unlawful, causing a violation of privacy.
  • Comments will not be used to solicit or promote business, commercial or illegal activity.

You grant OT Bioelettronica a non-exclusive license to use, reproduce, modify, and authorize others to use, reproduce and modify any of your comments in any form, format, or media.

Rights reserved:

We reserve the right to request that you remove all links or a specific link to our site. You must immediately approve the request to remove the links. We reserve the right to change terms and conditions as well as linking policy at any time. By continuing to use our site, you agree to be bound by these terms and conditions.

Removing links from our site:

If a link on our site is offensive for any reason, you can contact us and inform us at any time. We will consider requests to remove links, however we are not obligated to complete the removal or respond directly.

We do not guarantee the accuracy of the information on the site. We do not guarantee that the information is complete or accurate, nor we promise to ensure that the site remains available or that the material on the site is constantly updated.

General sales conditions

The website www.otbioelettronica.it is intended for the online sale of products available within the OT Bioelettronica company. Through the website www.otbioelettronica.it it is possible to purchase directly electronically the products and services that are presented on it and the prices displayed may be subject to change at any time without notice; the purchase can be made through the website and through orders by telephone or e-mail, the latter orders will be subject to approval and the final prices and payment and delivery methods will be established with the customer.

The product information sheets (such as images and anything else visible on the site) are intended for information only and do not replace the manuals supplied with the products. All the information contained in the product information sheets are taken from the information material of OT Bioelettronica and the company will undertake to correct what is published if errors or omissions are found in the descriptions.

Refund and Returns

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

If you got your order wrong, we will substitute the wrong parts of the order with the correct ones.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

In case of payments with Paypal, the refunded amount will be net of transaction management fees (Paypal cost, which varies between 2.2% and 3.4% of the transaction + €0.35). Refund may be suspended until receipt of the goods.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at mail@otbioelettronica.it

Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.

We only replace items if they are defective or damaged. The shipment will be paid by OT Bioelettronica only if the item to be returned is faulty or damaged.

If you need to exchange it for the same item, send us an email at mail@otbioelettronica.it and send your item to: Via San Marino 21, 10134 Torino (TO), Italy.

Shipping returns
To return your product, you should mail your product to: Via San Marino 21, 10134 Torino (TO), Italy.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?
Contact us at mail@otbioelettronica.it for questions related to refunds and returns.